Customer Churn: Why Did Your Customer Skip, Swap or Cancel?
Customer Churn Explained Customer churn is the fear of any subscription business. Why did they churn? Could I have kept them from churning? If customer churn is the disease, data collection and actively engaging your customers is the cure. The methods of minimizing customer churn target three categories of a subscription business model: Product Value, … Read more Customer Churn: Why Did Your Customer Skip, Swap or Cancel?